Legal
Terms and Conditions
White House Health and Wellness Centre | 16
Waterloo Road, Epsom, KT19 8EX | info@whitehousehealth.co.uk
| 07360218705
This Agreement does not constitute a partnership agreement and you do not have the authority to enter into contracts on our behalf
You’re there for your clients whenever they
need you and we are here for you. Our
terms and conditions are simple and straightforward, not full of legal jargon
and are perfect foundations for us working together.
Professional requirements
Proof of the following will be required
before entering into a room booking agreement
·
Proof of qualification
·
Personal Liability and
Indemnity insurance
·
Enhanced DBS if working with
vulnerable clients or anyone under the age of 18
·
Membership with a registered
body (if applicable)
·
This Room Rental Agreement must
be signed prior to using the rooms
Bookings and costs
Subject to availability, and once the Room
Rental Agreement has been signed, rooms can be booked online or directly by
phone. All room hire charges are fully inclusive and must be paid at the time
of booking
·
Queen Charlotte / Queen
Elizabeth (Talking therapy) – £35-00 per session
·
Queen Mary (Talking therapy) –
£32-50 per session
·
Ms Fitzherbert (Talking
therapy) – £35-00 per session
·
Queen Caroline (Talking
therapy) – £30-00 per session
·
King George / King Henry /
Prince Philip (Manual therapy) – £40-00 per session
·
King Charles (Pilates reformer
studio) – £12-00 per hour
·
Queen Victoria (Small fitness
studio) – £6-00 per hour
·
Princess Diana (Fitness studio)
– £10-00 per hour
Rooms are made available to book one month
in advance.
In order to ensure continuity, arrangements
may be made for rooms to be ‘held’ and booked out further in advance. These
payments will be on a monthly basis and received no later than the 25th
of the month before the booking (i.e. all payments for October bookings will be
settled by the 25th of September). Any payments not received by the
25th will result in the ‘hold’ being released and no guarantee that
the room might still be available for you to book for that month.
If advanced booking is no longer required, one month’s notice is needed. Failure to provide the necessary notice will result in you being charged 50% of that month’s rental.
Accessing the rooms
·
The rooms are accessed from the
main front door of the White House Health and Wellness Centre
·
There will be a receptionist on
duty and waiting room for your clients, but it is your responsibility to escort
clients to and from your room so that they are not walking around the building
unsupervised
·
WIFI is available for you (the
therapist) in each room. Log in details can be obtained from the receptionist.
·
Measures have been taken to
ensure that the building is accessible for those with mobility difficulties. If
you require on-site parking or a ground floor room, please contact reception
directly to make the necessary arrangements.
·
You are not permitted to park
onsite unless prior arrangements have been made.
Cancellation
·
Under the Distance Selling
regulations you have the right to cancel a booking up to 7 working days from
the date of booking.
·
Cancellations between 7 days
and 48 hours will receive 50% refund. No refund will be given for rooms
cancelled within 48 hours or less.
Responsibilities
·
You are expected to conduct
yourself in a professional manner
·
You are responsible for your
clients’ conduct
·
The room must only be used
during the time slot you have booked and paid for – no running over time is
permitted
·
It’s your responsibility to
ensure that your online booking has been made correctly as changes to
days/times may not be possible
·
You must vacate the room in a
timely fashion to ensure it is available for the next user
·
Small storage spaces are
located in the desks in each room. Cupboard storage can also be rented for a
nominal rate. Any equipment or personal belongings brought with you is at your
own risk. We take no responsibility for your personal or professional items on
the premises
·
You take responsibility for the
therapy room and its contents during your slot. Any damage must be reported and
payment to cover repair or replacement received within 14 days of billing
·
You must ensure you have your
own GDPR policy in place for the safe and confidential storage of your client’s
information
·
You must have a policy in place
to manage any complaints from your clients
·
In order to reduce odours, we
ask that food is not eaten in the therapy rooms.
·
To preserve the original wood
of the desks, it is requested that you and your clients make use of the
coasters provided in each room
·
No smoking, including
e-cigarettes or vapes, is permitted in the building or within its grounds
·
Leave the room and any communal
areas in a safe and tidy condition, turn off all electrical equipment and
lights and ensure that all windows are closed
·
Pets, other than assistance
dogs, are not permitted in the building
Safety measures
·
A first aid kit is located in
reception at all times
·
Fire extinguishers are located
throughout the building
·
It is your responsibility to
familiarise yourself with the fire escape routes and be aware of your nearest
fire escape at all times
Any
breaking of the terms and conditions may lead to you not being able to use the
rooms again in the future and we reserve the right in this instance to cancel
the agreement at any time. Any associated costs to rectify any issues caused
will need to be paid with 14 days of being notified
I [________________________] agree to the
terms and conditions set out in this agreement
Phone Number:
Email Address:
Signed:
Dated:
Emergency Contact Name:
Emergency Contact Phone Number